.categorytree-left-column .x-tree-view {
    background-color: #F2F2F2 !important; /*#FFFFFF !important;*/
}

.categorytree-left-column .x-grid-cell-inner {
    background-color: #F2F2F2 !important;
}

.categorytree-left-column .x-tree-icon-parent {
    background-image: url(../images/categorytree-parent.png) !important;
}

.categorytree-left-column .x-tree-icon-parent-expanded {
    background-image: url(../images/categorytree-parent.png) !important;
}

.categorytree-left-column .x-tree-icon-leaf {
    background-image: url(../images/categorytree-leaf.png) !important;
}

.categorytree-left-column .x-tree-expander {
    background-image: url(../images/Common/tree/arrows-dark-sprite.png) !important;
}

.custom-split-button {
    margin-right: 5px;
    margin-top: 12px;
}

ul .lookupList {	
    list-style-type: none;	
    -webkit-padding-start: 0px;	
}

#client-name-button-btnInnerEl {
    font-size: 11px;
    font-weight: normal;
}

    #client-name-button-btnInnerEl:after {
        font-family: ti-glyph;
        font-size: 10px;
        color: black;
        content: "\e613";
        padding: 0 0 0 5px;
    }

.custom-announcer {
    margin-top: 15px;
}

#help-button {
    margin: 10px 5px 5px 5px;
    padding-right: 30px;
}
/* Application Defaults START */


/* Application Defaults END */


body {
    font-family: "Open Sans", Arial, Helvetica, "Sans-Serif" !important;
    font-size: 12px !important;
    background-color: #edf0f5 !important;
}

a {
    outline: none;
}

.x-panel-body-default {
    background-color: #fff;
}

.x-tip-body * {
    font-family: Helvetica, Arial, verdana, "Sans-Serif";
}
/*create incident cls*/
.createIncident-panel {
    background-color: White !important;
    padding: 10px 42px 20px 42px !important;
    border: 1px #ccd2d9 solid !important;
}

.createIncident-headertext {
    font-size: 12px !important;
    font-weight: bold !important;
    color: #666666;
    font-family: Helvetica;
}

.create-incident-label {
    font-size: 12px !important;
    color: #333333 !important;
}

.create-incident-field {
    border: 1px #ccd2d9 !important;
}

.createIncident-panel-toolbar,
#createIncident-panel-toolbar {
    border-bottom-width: 1px !important;
    border-color: #dbdee1 !important;
}

#createIncident-panel-toolbarbottom,
.createIncident-panel-toolbarbottom {
    border-top-width: 2px !important;
    border-color: #dbdee1 !important;
}

.createIncident-clearbtn {
    color: #616161 !important;
    background-color: #BCBCBC !important;
    background-image: none !important;
}
/*end create incident cls*/

/* Manage Profile */
#manage-profile-panel-body {
    border-color: transparent !important;
}

.manage-profile-panel {
    background-color: White !important;
    padding: 10px 42px 20px 42px !important;
}

.manage-profile-panel-toolbar,
#manage-profile-panel-toolbar {
    border-bottom-width: 1px !important;
    border-color: #dbdee1 !important;
    border-left: none;
    border-right: none;
    border-top: none;
}

#manage-profile-panel-toolbarbottom,
.manage-profile-panel-toolbarbottom {
    border-top-width: 1px !important;
    border-color: #dbdee1 !important;
    border-left: none;
    border-bottom: none;
    border-right: none;
}

.manage-profile-readonly {
    color: #e2e2e2 !important;
    border: none !important;
    opacity: 0.5 !important;
}

.update-profile-img {
    width: 80px;
}

.manage-profile-headertext {
    font-size: 13px !important;
    font-weight: bold !important;
    color: #666666;
}

.cancel-profile-update {
    background-image: none !important;
    background-color: #f86e00 !important;
    color: #ffffff !important;
    border-color: rgb(58, 158, 184);
    border-radius: 2px;
    height: 35px;
    width: 80px;
}

    .cancel-profile-update:hover {
        opacity: 0.8;
    }

.update-profile-img:hover {
    opacity: 0.8;
}
/* End manage profile */

/* view incident cls*/
.viewInident-Footer-attachment-toolbar {
    padding-left: 0 !important;
}

.viewIncident-headerPanel,
.manage-profile-panel {
    display: block;
    padding: 10px 15px 10px 15px !important;
    border: 1px solid rgb(226, 226, 226) !important;
    background-color: White;
    margin-bottom: 20px !important;
    margin-right: 20px !important;
}

    .viewIncident-headerPanel .more {
        padding-right: 10px;
        font-size: 11px !important;
        font-weight: normal !important;
        text-decoration: underline;
        font-family: Helvetica;
    }

.viewIncident-Headertop {
    padding-left: 5px !important;
    padding-bottom: 5px !important
}

.viewInident-Footer {
    padding: 10px 15px 10px 15px !important;
    border: 1px solid rgb(226, 226, 226) !important;
    margin-bottom: 20px !important;
    margin-right: 20px !important;
    background-color: White;
}

.viewIncident-id-cls,
.viewIncident-enteredDate-cls {
    display: inline;
}

.viewIncident-summary-cls,
.viewIncident-id-cls {
    font-size: 17px !important;
    font-weight: bold !important;
    color: #333333 !important;
}

.viewIncident .attachment {
    overflow: auto;
}

.viewIncident .attachmentDate,
.viewIncident-enteredDate-cls {
    float: right;
    padding-right: 10px;
    font-size: 12px !important;
    font-weight: 500 !important;
}

.viewIncident-enteredDate-cls {
    color: #aeaeae !important;
    font-size: 13px !important;
    font-weight: normal !important;
}

.viewIncident .attachmentDate {
    display: inline-block;
    overflow: hidden;
}

.viewIncident .attachmentLink {
    float: left;
    display: inline-block;
    overflow: hidden;
}

.viewIncident-summary-cls,
.viewIncident-enteredDate-cls {
    display: block;
}

.viewIncident-id-cls,
.viewIncident-summary-cls,
.viewIncident-enteredDate-cls {
    padding-top: 5px !important;
    padding-bottom: 5px !important;
}

.viewIncident-status-cls {
    font-size: 15px !important;
    font-weight: bold !important;
    padding-bottom: 20px !important;
}

    .viewIncident-status-cls .C {
        color: #f86e00;
    }

    .viewIncident-status-cls .O,
    .viewIncident-status-cls .N {
        color: #89c341;
    }

.viewIncident .x-btn-inner-default-small,
.viewIncident .x-btn-inner-default-toolbar-small {
    font-size: 13px !important;
    font-weight: normal !important;
}

/* View Incident -> Incident Notes*/
.incident-notes,
.change-approval-notes {
    padding: 10px 0 10px 0 !important;
    border: 1px solid rgb(226, 226, 226) !important;
    margin-bottom: 20px !important;
    background-color: White;
}

    .incident-notes .x-toolbar {
        padding: 0 15px 15px 15px;
    }

.notetypes-menu {
    background-color: #fff;
    border: 1px solid #666;
    border-radius: 2px;
}

.incidenttypes-menu, .changeapprovaltypes-menu {
    border-width: 1px !important;
    padding: 4px 0px 0px 0px !important;
    margin-left: -12px !important;
    margin-bottom: 15px !important;
}

.incident-notes .add-note {
    border-bottom: 1px solid rgb(226, 226, 226) !important;
    padding: 0 15px 10px 15px;
}

.incident-notes .x-toolbar-default .x-toolbar-item,
.viewInident-Footer .x-toolbar-default .x-toolbar-item {
    font-size: 13px !important;
    font-weight: bold !important;
    color: #333333;
}

.incident-notes .add-note .x-field {
    padding-bottom: 5px;
}

.notes-chat {
    padding: 10px 10px 10px 10px;
}

    .notes-chat .note {
        border-radius: 5px;
        padding: 5px 5px 10px 5px;
        width: 328px;
        margin-bottom: 10px;
        /* defaults*/
        float: left;
        border: 1px solid #edf0f5;
        background-color: #edf0f5;
    }

    .notes-chat .requester {
        border: 1px solid #bbe6ee;
        background-color: #bbe6ee;
    }

    .notes-chat .technician {
    }

    .notes-chat .system {
        border: 1px solid #e1e1e1;
        background-color: #e1e1e1;
    }

    .notes-chat .my {
        float: right !important;
    }

    .notes-chat .description-type {
    }

    .notes-chat .technician-type {
    }

    .notes-chat .resolution-type {
    }

    .notes-chat .by,
    .notes-chat .date {
        font-size: 9px !important;
        font-weight: normal !important;
        color: #333333;
    }

    .notes-chat .by {
        float: left;
    }

    .notes-chat .date {
        float: right;
    }

    .notes-chat .text {
        font-size: 11px !important;
        font-weight: normal !important;
        float: left;
        width: 100%;
        margin-top: 5px;
        color: #333333;
        white-space: pre-wrap; /* CSS3 */
        white-space: -moz-pre-wrap; /* Firefox */
        white-space: -pre-wrap; /* Opera <7 */
        white-space: -o-pre-wrap; /* Opera 7 */
        word-wrap: break-word; /* IE */
    }

    .notes-chat .more {
        font-size: 9px !important;
        font-weight: normal !important;
        padding: 5px 10px 0 10px;
        float: right;
        text-decoration: underline;
    }

#config-modal-dialog p, #config-modal-dialog h1, #config-modal-dialog h2, #config-modal-dialog h3, #config-modal-dialog h4, #config-modal-dialog h5, #config-modal-dialog h6, #config-modal-dialog pre, #config-modal-dialog cite {
    margin-block-start: 0em;
    margin-block-end: 0em;
}
.marker {
    background-color: rgb(255, 255, 0);
}
/* overrides for view indient */
div.x-form-type-text {
    margin-bottom: 20px !important;
}

div.x-border-layout-ct {
    background-color: transparent !important;
}

.badgeText {
    top: -22px !important;
    height: 15px;
    color: Red !important;
    left: 20px !important;
    width: 15px;
    text-shadow: none !important;
    background-color: Red;
    border-radius: 7px;
    z-index: 1;
    position: relative;
}

.print-img {
    background-image: none !important;
    background-color: White !important;
    padding-top: 15px;
    width: 30px !important;
    height: 30px !important;
}

.submit-incident-img,
.apply-template-img,
.add-note-button,
.more-information-button,
.add-attachment-button,
.update-profile-img,
.update-pwd-button,
.approve-change-button,
.add-comment-button {
    color: rgb(255, 255, 255) !important;
    border-color: #89c341;
    border-radius: 2px;
    background-color: #89c341 !important;
    background-image: none !important;
    height: 35px;
    min-width: 88px;
}

.solutionSearch-textbox-empty {
    color: #aeaeae !important;
    font-family: Helvetica;
    font-weight: normal;
}

.add-comment-button span {
    font-size: 13px !important;
    font-weight: normal !important;
}

.apply-template-img .x-btn-inner,
.submit-incident-img .x-btn-inner {
    font-weight: normal !important;
}

.add-attachment-button {
    min-width: 120px;
}

.close-incident-button {
    color: rgb(255, 255, 255) !important;
    border-color: #f86e00;
    border-radius: 2px;
    background-color: #f86e00 !important;
    background-image: none !important;
    height: 35px;
    min-width: 120px;
}

.reject-change-button {
    color: rgb(255, 255, 255) !important;
    border-color: #f86e00;
    border-radius: 2px;
    background-color: #f86e00 !important;
    background-image: none !important;
    height: 35px;
    min-width: 88px;
}

.change-approval-notes .more-information {
    border-bottom: 1px solid rgb(226, 226, 226) !important;
    padding: 0 15px 10px 15px;
}

.add-note-button,
.more-information-button {
    right: 0 !important;
    left: auto !important;
}

.x-btn-inner-default-toolbar-small {
    color: inherit !important;
}
/*view incident cls end*/
/* solutions */
.solution-panel {
    background-color: White !important;
    border: 1px solid;
    border-color: black;
}

.solutionpreview-panel .x-toolbar-default {
    padding-left: 0px !important;
}

.attachment .attachmentDate {
    display: none;
    visibility: hidden;
}

.attachment .attachmentLink {
    padding-bottom: 6px;
}

.x-btn-focus.x-btn-default-small {
    box-shadow: 0 0 1px #0000ff inset !important;
}

.solutionpreview-panel,
.solutionSearch-panel,
.solutionByTopicSearch-panel {
    padding: 20px 20px 20px 20px !important;
    border: 1px solid;
    border-color: Black;
}

.solutionSearch-textbox {
    height: 33px !important;
}

.ti-icon-help:before {
    font-family: bmc-glyph;
    font-size: 20px;
    line-height: 20px;
    content: "\e68a";
}

.ti-icon-announcement {
    color: #333333;
}

.solutionSearch-textbox input {
    font-size: 13px !important;
}

.buttonCls-default-button-green {
    background-color: #89c341 !important;
    border-color: #89c341 !important;
    background-image: none !important;
    color: White !important;
    cursor: pointer;
    font: normal 12px 'Open Sans', Arial, Helvetica, sans-serif;
    text-align: center !important;
}

.solutionSearch-button {
    height: 33px !important;
    width: 100px !important;
    margin-left: 10px;
    background-color: #89c341 !important;
    border-color: #89c341 !important;
    border-radius: 2px;
    background-image: none !important;
}

.solutionListView-panel {
    padding: 10px 30px 15px 5px;
}

.solutionSearch-button span {
    font-size: 13px !important;
    font-weight: normal !important;
}

.solutionlist-item {
    height: 105px;
    width: 100%;
    border-width: 1px !important;
    border-style: solid;
    background-color: White !important;
    border-color: #ccd2d9;
    padding: 5px 42px 5px 42px;
    cursor: pointer;
    /*padding : 10px 30px 15px 5px;
    border-top : 1px solid grey;*/
}

.solutionlist-item-mouseover {
    background-color: #DEE2EA !important;
}

.solutionlist-answer,
.solutionlist-question {
    white-space: pre-wrap; /* CSS3 */
    white-space: -moz-pre-wrap; /* Firefox */
    white-space: -pre-wrap; /* Opera <7 */
    white-space: -o-pre-wrap; /* Opera 7 */
    word-wrap: break-word; /* IE */
}

.solutionlist-id {
    font-weight: normal;
    font-size: 12px;
    color: #666666;
}

.solutionlist-question {
    font-size: 17px;
    font-weight: bold;
    padding-bottom: 5px;
    color: #333333;
}

.solutionlist-lastModified {
    margin-top: 5px;
    color: #aeaeae;
    font-weight: normal;
    font-size: 12px;
}

.solutionlist-commentCounts {
    border-radius: 2px;
    background-color: rgb(163, 224, 171);
    padding: 0px 5px 0px 5px;
    margin-top: 5px;
    border: 1px solid rgb(72, 193, 87);
    font-size: 9px;
    margin-right: 9px;
}

.searchSolution-Paging {
    width: 80px;
}

.searchSolution-Paging-label {
    padding: 8px 5px 0 5px;
}

.searchSolution-Paging-label {
    font-size: 12px !important;
}

.solutionlist-rating,
.solutionlist-commentCounts,
.searrchlistview-sort,
.solutionlist-relevanceCounts {
    float: right;
}

.solutionpreview-question {
    white-space: pre-wrap; /* CSS3 */
    white-space: -moz-pre-wrap; /* Firefox */
    white-space: -pre-wrap; /* Opera <7 */
    white-space: -o-pre-wrap; /* Opera 7 */
    word-wrap: break-word; /* IE */
    font-size: 20px;
    font-weight: bold;
    color: #333333;
    padding: 0px 0px 10px 0px;
}


.solutionpreview-lastModified {
    margin-top: 5px;
    font-size: 12px;
    color: rgb(170, 170, 170);
    padding: 0px 0px 10px 0px;
}

.solutionpreview-commentCounts {
    border-radius: 2px;
    background-color: rgb(163, 224, 171);
    padding: 5px 5px 5px 5px;
    margin-top: 5px;
    border: 1px solid rgb(72, 193, 87);
    font-size: 8px;
    width: auto;
    display: inline;
}

.solutionpreview-answer {
    white-space: pre-wrap; /* CSS3 */
    white-space: -moz-pre-wrap; /* Firefox */
    white-space: -pre-wrap; /* Opera <7 */
    white-space: -o-pre-wrap; /* Opera 7 */
    word-wrap: break-word; /* IE */
    font-size: 12px;
}

.solutionpreview-backbutton,
.solutionpreview-backbutton span {
    background-color: white !important;
    border: none !important;
    padding: 0px !important;
    border-radius: 2px;
    font-size: 13px;
}

.solutioncomment-ratingcontrol,
.solutionpreview-attachmentlabel {
    padding: 0px 0px 10px 0px !important;
    font-size: 12px;
    font-weight: bold;
}

.solutioncomment-ratinglabel {
    padding: 0px 0px 10px 0px !important;
    font-size: 12px;
    font-weight: normal;
    color: #333333;
}

/*extjs css overrides*/
.x-tab-bar-top > .x-tab-bar-body-default {
    padding-bottom: 0px !important;
}

.x-panel-default {
    border-color: #b9b9b9 !important;
}

.x-tab-bar-default {
    background-color: white !important;
}

.x-tab-bar-strip-default {
    background-color: #b9b9b9 !important;
    height: 0px !important;
}

.x-tab.x-tab-active.x-tab-default {
    border-color: #bfbfbf !important;
    background-color: white !important;
    border-bottom-width: 3px !important;
    border-bottom-color: #89c341 !important
}

.x-tab-inner-default {
    color: #333333 !important;
}

.x-tab-default-top,
.x-tab-default {
    border-color: transparent !important;
    background-color: #f2f2f2 !important;
    height: 40px;
    width: 200px;
}

.x-tab-focus {
    box-shadow: none !important;
}
/* solutions end*/
/* rating start */
.rating {
    float: left;
    border: 0;
    padding: 0;
}

    /* :not(:checked) is a filter, so that browsers that don’t support :checked don’t 
   follow these rules. Every browser that supports :checked also supports :not(), so
   it doesn’t make the test unnecessarily selective */
    .rating:not(:checked) > input {
        position: absolute;
        top: -9999px;
        clip: rect(0,0,0,0);
    }

    .rating:not(:checked) > label {
        float: right;
        width: 1em;
        padding: 0 .1em;
        overflow: hidden;
        white-space: nowrap;
        cursor: pointer;
        font-size: 200%;
        line-height: 1.2;
        color: #ddd;
    }

        .rating:not(:checked) > label:before {
            content: '★ ';
        }

    .rating > input:checked ~ label {
        color: #f70;
    }

    .rating:not(:checked) > label:hover,
    .rating:not(:checked) > label:hover ~ label {
        color: gold;
    }

    .rating > input:checked + label:hover,
    .rating > input:checked + label:hover ~ label,
    .rating > input:checked ~ label:hover,
    .rating > input:checked ~ label:hover ~ label,
    .rating > label:hover ~ input:checked ~ label {
        color: #ea0;
    }

    .rating > label:active {
        position: relative;
        top: 2px;
        left: 2px;
    }

    .rating > label.hightlight {
        color: rgb(244, 175, 0);
    }

    .rating > label.inlist {
        font-size: 150% !important;
    }


.solutionlist-rating {
    width: 110px !important;
    margin-left: 50px;
}

.solutioncomment-rating .rating > label.inlist {
    font-size: 350% !important;
}

.solutionlist-item .rating > input:checked ~ label {
    color: rgb(244, 175, 0);
}

.solutioncomment-rating,
.solutionpreview-rating {
    margin-left: -5px !important;
}

.solutionlist-relevanceCounts {
    margin-top: 5px;
    font-size: 11px;
    padding-right: 10px;
}

    .solutioncomment-rating .x-mask,
    .solutionlist-rating .x-mask,
    .solutionpreview-rating .x-mask,
    .solutionlist-relevanceCounts .x-mask {
        opacity: .1 !important;
        background-color: transparent;
    }

/*rating strart ends*/
.x-panel-body-default {
    background-color: transparent !important;
}

#about-box {
    background-color: #ffffff !important;
}

/* Home page -> Top Header */
.app-header {
    padding: 8px 42px 10px 19px;
    background-color: white;
    border-bottom: 1px solid #ccd2d9;
}

.app-header-logo {
    background-color: #333333;
}

    .app-header-logo .x-autocontainer-innerCt {
        vertical-align: middle;
    }

    .app-header-logo img {
        width: 210px;
        padding-left: 25px;
        cursor: pointer !important;
    }

.app-header-logo-no-url {
    background-color: #333333;
}

    .app-header-logo-no-url .x-autocontainer-innerCt {
        vertical-align: middle;
    }

    .app-header-logo-no-url img {
        width: 210px;
        padding-left: 25px;
    }

.app-header-name {
    color: rgb(113, 113, 113);
    font-size: 17px;
    font-weight: 700;
    padding: 36px 0 0 10px;
}

.app-header-links, .app-header-links .x-anchor,
.app-header-links .x-anchor em, .app-header-links .x-anchor em a,
.app-header-bottom-links, .app-header-bottom-links .x-anchor,
.app-header-bottom-links .x-anchor em, .app-header-bottom-links .x-anchor em a {
    float: right;
    white-space: nowrap;
}

    .app-header-links .x-btn-inner-default-small,
    .app-header-bottom-links .x-btn-inner-default-small {
        color: rgb(40, 40, 40);
    }

.app-header-links {
    margin-top: 5px;
    margin-right: 0;
}

.app-header-link {
    padding-bottom: 20px;
}

.app-header-links .x-btn-icon-el-default-small {
    height: 0;
}

.app-header-links .x-btn-inner-default-small {
    padding-top: 15px;
}

.app-header-bottom-links .x-btn-icon-el-default-small {
    height: 0;
}

.app-header-bottom-links .x-btn-inner-default-small {
    padding: 0 0 0 15px;
    font-size: 15px !important;
    font-weight: normal !important;
}

.app-header-links [class*="icon-"]:before {
    font-size: 19px;
    color: #333333;
}

#client-profile-button .icon-down:before {
    font-size: 11px;
    color: black;
}

#client-name-button .icon-profile:before {
    font-size: 29px;
    color: #333333;
}

#client-name-button .x-btn-text.x-btn-icon-left > .x-btn-icon-el-default-small {
    margin-right: 20px;
}

#client-info .icon-info-circle-left:before {
    font-size: 24px;
}

.app-header-bottom-links a {
    height: 25px;
    padding-top: 5px;
    padding-bottom: 36px;
}

.app-announcer a {
    padding-right: 30px;
}

.buttonCls:hover {
    background: none repeat scroll 0 0 transparent !important;
}

/*property used for making background white for buttons having icons on it.*/
.buttonCls {
    background: none repeat scroll 0 0 transparent !important;
    background-color: transparent !important;
    border-color: transparent !important;
    background-image: none !important;
}

    .buttonCls.x-btn-focus.x-btn-default-small {
        box-shadow: none !important;
    }

.app-welcome-header {
    padding: 0 0 0 42px !important;
}

    .app-welcome-header .x-panel-body,
    .app-welcome-header .x-panel-body,
    .app-welcome-header .x-panel-body-default {
        background-color: #edf0f5;
        font-size: 15px !important;
        font-weight: bold !important;
    }

    .app-welcome-header .x-autocontainer-innerCt {
        vertical-align: middle;
        color: #333333;
    }

/* Home page -> Left Navigation Links */
.app-left-column {
    padding: 0 !important;
}

    .app-left-column .x-panel-body,
    .app-left-column .x-panel-body,
    .app-left-column .x-panel-body-default {
        border-right: 1px solid #ccd2d9 !important;
        border-bottom: 1px solid #ccd2d9 !important;
        background-color: #3cb6ce !important;
    }

.nav-links,
.nav-links .x-panel-header,
.nav-links .x-panel-body {
    border: none !important;
    box-shadow: none;
}

.nav-link a {
    display: block;
    border-bottom: 1px solid #5dc2d6;
    text-decoration: none;
    white-space: nowrap;
    padding-left: 25px;
    height: 60px;
}

    .nav-link a.active {
        background-color: #2ca0b7;
    }

.nav-link .x-btn-inner-default-small {
    font-size: 15px !important;
    font-weight: normal !important;
    padding: 0 !important;
}

.nav-link a:hover .x-btn-inner-default-small {
    font-weight: bold !important;
}

.nav-link a:active .x-btn-inner-default-small,
.nav-link a.active .x-btn-inner-default-small {
    font-weight: bold !important;
}

.nav-link .x-btn-button-center {
    text-align: left;
    justify-content: flex-start !important;
    -webkit-box-pack: start;
}

/* Home page -> Central Navigation Links */
.center-nav-links,
.center-nav-links .x-container-default,
.center-nav-links .x-container-header,
.center-nav-links .x-container-body {
    box-shadow: none;
}

.center-nav-links {
    margin-left: 42px;
    margin-right: 42px;
    margin-bottom: 42px;
}

.home-panel {
    /*padding: 28px 0 0 42px;*/
    border: 1px solid #ccd2d9 !important;
    background-color: white !important;
}

    .home-panel .x-anchor em,
    .home-panel .x-anchor em a,
    .home-panel .x-anchor em a span {
        display: block;
    }

    .home-panel .x-anchor .holder {
        padding: 30px 0 50px 60px;
        background: transparent none no-repeat scroll left center;
    }

    .home-panel .x-anchor .text {
        padding-bottom: 2px;
        font-size: 15px !important;
        font-weight: bold !important;
    }

    .home-panel a:hover .text {
        color: #3cb6ce;
    }

    .home-panel .hint {
        font-size: 12px !important;
        font-weight: normal !important;
        white-space: normal;
    }

    .home-panel .x-btn-button-center {
        text-align: left;
    }

    .home-panel .x-btn-wrap {
        height: 10%;
    }

    .home-panel [class*="icon-"]:before {
        color: #333333;
        font-size: 34px;
        /* circle */
        border-radius: 50%;
        behavior: url(PIE.htc); /* IE8 */
        border: 1px solid #ccd2d9;
        padding: 15px;
    }

/* Home page -> Custom Links */
.custom-links {
    padding: 25px 10px 0 25px !important;
}

    .custom-links a {
        display: block;
        text-decoration: none;
        white-space: nowrap;
    }

    .custom-links, .custom-links .x-anchor,
    .custom-links .x-anchor em, .custom-links .x-anchor em a {
        float: right;
        white-space: nowrap;
    }

        .custom-links .x-btn-icon-el-default-small {
            height: 0;
        }

        .custom-links .x-btn-inner-default-small {
            font-size: 15px !important;
            font-weight: normal !important;
            padding: 10px 0 12px 0;
        }

#links-panel a {
    font-size: 12px !important;
    font-weight: normal !important;
    color: white;
    padding: 0 0 5px 3px;
    text-decoration: underline;
}

.custom-links a:hover .x-btn-inner-default-small {
    font-weight: bold !important;
}

.custom-links .x-btn-button-center {
    text-align: left;
    justify-content: flex-start !important;
}

.custom-links .icon-down:before,
.custom-links .icon-next:before {
    color: white;
}

/* Home page -> Announcements */
.announcements-menu {
    background-color: #fff;
    border: 1px solid #666;
    border-radius: 2px;
}

    .announcements-menu .x-panel-body-default {
        font-size: 12px !important;
        font-weight: normal !important;
        color: #282828;
        white-space: pre;
    }

.announcement-table {
    vertical-align: top;
    margin-top: 10px;
}

    .announcement-table span {
        vertical-align: top;
    }

    .announcement-table div {
        white-space: pre-wrap; /* CSS3 */
        white-space: -moz-pre-wrap; /* Firefox */
        white-space: -pre-wrap; /* Opera <7 */
        white-space: -o-pre-wrap; /* Opera 7 */
        word-wrap: break-word; /* IE */
        line-height: 1;
    }

.home-panel .x-panel-header * {
    color: #ffffff;
}

.announcement-table-box,
.announcement-table-box-new {
    padding: 10px 10px 10px 10px;
    margin: 10px;
    border: 1px solid #b9b9b9;
    background-color: #f9f9f9;
    color: #282828;
    font-size: 12px !important;
    font-weight: bold !important;
}

.home-panel * {
    color: #333333;
}

.announcement-date, .announcement-date-new {
    padding-right: 10px;
    float: right;
}

.announcement-date {
    font-family: Helvetica;
    font-size: 12px;
    font-weight: normal;
    color: #aeaeae;
}

.announcement-date-new {
    font-weight: bold;
    color: #89c341;
}

.announcement-lastmodifiedby {
    padding-left: 12px;
}

.announcement-date,
.announcement-lastmodifiedby,
.announcement-date-new {
    display: inline;
}

.announcement-header {
    padding-left: 8px;
    font-weight: bold;
    color: darkgray;
}

.announcements-more {
    font-size: 1em;
    padding-right: 10px;
}

.announcement-no-unread {
    font-size: 12px !important;
    color: #333333 !important;
    text-align: center !important;
    white-space: normal !important;
    margin-top: 200px;
}

#announcement-list-view .x-view-item-focused {
    outline: none !important;
    outline-offset: 0px !important;
}

.appheader-tooltip {
    font-family: Helvetica;
    width: 400;
    height: 400;
}
/* Login screen */
#login-background {
    background-image: url(../images/Common/LoginBackground.jpg);
    background-size: cover;
}

#login-trackit-logo {
    background-image: url(../images/common/TrackitLogo.png);
    background-position: center center;
    background-color: Transparent;
    background-repeat: no-repeat;
    background-size: 80%;
}

.login-inset-body {
    background: rgba(255, 255, 255, 0.90);
    border-radius: 4px;
    z-index: 999;
    box-shadow: 0px 0px 20px 2px rgba(0,0,0,0.77);
}

#login-trackit-version {
    color: #999;
    font-size: 10px;
}

#company-small-logo {
    background-image: url(../images/common/TrackIt.png) !important;
    background-position: center center;
    background-color: Transparent;
    background-repeat: no-repeat;
    background-size: contain;
    margin-top: 10px;
}

.new-incident-img {
    background-image: url(../images/Common/NewIncident.ico) !important;
}

.submit-incident-img {
    background-image: none !important;
    width: 120px !important;
    font-weight: normal !important;
}

    .submit-incident-img.x-btn-focus {
        border: 1px solid blue !important;
    }

.apply-template-img.x-btn-focus {
    border: 1px solid blue !important;
}

.solutionSearch-button.x-btn-focus {
    border: 1px solid blue !important;
}

.add-attachment-button.x-btn-focus {
    border: 1px solid blue !important;
}

.add-note-button.x-btn-focus {
    border: 1px solid blue !important;
}

.close-incident-button.x-btn-focus {
    border: 1px solid blue !important;
}

.update-pwd-button.x-btn-focus {
    border: 1px solid blue !important;
}

.update-profile-img.x-btn-focus {
    border: 1px solid blue !important;
}

.add-comment-button.x-btn-focus {
    border: 1px solid blue !important;
}

.apply-template-img {
    width: 145px !important;
}


/* Main panel */
#caption-label {
    font-size: 15px;
    font-weight: bold;
    line-height: 60px;
    padding-left: 14px;
    color: #15428b;
    background-repeat: no-repeat;
    background-position: 14px center;
}

.ss-info-table th {
    font-size: 13px !important;
    font-weight: 500 ;
    border-bottom: 2px none white;
    vertical-align: text-top;
    text-align: left;
    min-width: 190px;
    padding-right: 20px;
}

.ss-info-table td {
    font-size: 13px !important;
    font-weight: normal !important;
}

/* Command and Announcement panels */

#incident-panel-message {
    margin-left: 10px;
    color: #006325;
    font-size: 13px;
    font-weight: bold;
}

/* Request For Change Approver Status table*/

div.reviewer-statuses table {
    font-size: 11px;
    border-width: thin;
    border-style: solid;
    border-color: #D0D0D0;
    border-collapse: collapse;
}

div.reviewer-statuses th {
    background-color: #EFF0F2;
    font-weight: bold;
    border-color: #D0D0D0;
    padding: 4px;
}

div.reviewer-statuses td {
    border-width: thin;
    padding: 3px;
    border-style: solid;
    border-color: #D0D0D0;
    padding: 3px;
}

div.reviewer-statuses tr.row-even {
    background-color: #FAFAFA;
}

/* Request For Change Approver Comments tab panels*/

div#request-for-change-comments {
    width: 100%;
    height: 125px;
    border-width: 2px;
    border-style: inset;
}

div.request-for-change-comments table {
    font-size: 11px;
    table-layout: fixed;
}

div.request-for-change-comments th {
    padding: 1em 3px 3px 3px;
    text-decoration: underline;
    font-weight: bold;
    background-color: white;
}

div.request-for-change-comments td {
    padding: 3px 3px 3px 1em;
}

    div.request-for-change-comments td.request-for-change-comment-header {
        background-color: #DEECFD;
        padding-left: 1em;
    }

    div.request-for-change-comments td.request-for-change-comment-text {
        background-color: #F8F8F8;
        padding-left: 2em;
    }

#request-for-change-panel-message {
    margin-left: 10px;
    color: #006325;
    font-size: 13px;
    font-weight: bold;
}

span.no-assets {
    font-size: 11px;
}

#incident-panel .note-header {
    font-weight: bold;
}

#tz-message {
    font-size: 10px;
}

.version-label {
    color: rgb(255, 255, 255);
    font-size: 12px;
    font-weight: bold;
    text-transform: uppercase;
    font-family: Arial;
}

/* override latest browsers behavviour*/

a.x-unselectable {
    cursor: pointer !important;
}

#login-user-labelEl, #login-password-labelEl {
    color: #333;
}

.x-grid-view {
    background: white !important;
}

/*******New UI Classes******/
/*====================================
            BEGIN FOOTER
 ====================================*/
.d-login-footer-container {
    position: absolute;
    bottom: 0;
    width: 100%;
    background: rgba(33, 33, 33, 0.8);
}

.d-login-footer {
    display: none;
    margin: 0;
    color: #fff;
    border-bottom: 1px solid #000;
}

    .d-login-footer .d-footer-column {
        display: inline-block;
        width: 33%;
        margin: 15px 0;
        padding: 0 5%;
        vertical-align: top;
    }

        .d-login-footer .d-footer-column:nth-child(2) {
            border-right: 1px solid #fff;
            border-left: 1px solid #fff;
        }

        .d-login-footer .d-footer-column h4 {
            color: white;
        }

        .d-login-footer .d-footer-column > ul {
            margin: 0;
            padding: 10px 0 0;
        }

            .d-login-footer .d-footer-column > ul > li {
                position: relative;
                padding: 0 0 15px 24px;
                font-size: 11px;
                list-style: none;
                color: #fff;
            }

                .d-login-footer .d-footer-column > ul > li:last-child {
                    padding-bottom: 0;
                }

                .d-login-footer .d-footer-column > ul > li:before {
                    position: absolute;
                    top: 4px;
                    left: 0;
                    display: inline-block;
                    width: 9px;
                    height: 9px;
                    border: 2px solid #f86e02;
                    -webkit-border-radius: 50%;
                    -moz-border-radius: 50%;
                    border-radius: 50%;
                    content: "";
                }

    .d-login-footer h4 {
        margin: 0 0 5px 0;
    }

@media (min-width: 768px) {
    .d-login-footer h4 {
        font-size: 15px;
    }
}

@media (min-width: 992px) {
    .d-login-footer h4 {
        font-size: 17px;
    }
}

.d-login-footer p {
    padding-top: 10px;
    font-size: 11px;
}

.d-login-footer-down {
    width: 100%;
    padding: 14px 30px;
}

.d-login-footer-copyright {
    float: left;
}

    .d-login-footer-copyright > ul {
        padding: 0 0 0 30px;
    }

        .d-login-footer-copyright > ul > li {
            font-size: 9px;
            line-height: 14px;
            list-style: none;
            color: #fff;
        }

.d-login-footer-logo {
    float: right;
}

    .d-login-footer-logo > a {
        display: block;
        width: 53px;
        height: 30px;
        margin-top: 4px;
        background: url("../images/common/footer-logo.png") no-repeat;
        text-indent: -9999px;
        -webkit-transition: all 0.25s ease-in-out;
        -moz-transition: all 0.25s ease-in-out;
        -ms-transition: all 0.25s ease-in-out;
        -o-transition: all 0.25s ease-in-out;
        transition: all 0.25s ease-in-out;
    }

        .d-login-footer-logo > a:hover {
            opacity: 0.9;
            filter: alpha(opacity=90);
        }

/***** Links *****/
a {
    color: #00a79d;
    outline: 0;
    background-color: transparent;
    cursor: pointer;
    text-decoration: none;
}

.buttonCls-default-button-grey:not(a):hover {
    color: #008d85;
    text-decoration: none;
}

a:active, a:focus {
    text-decoration: none;
}

a[disabled] {
    color: #00a79d;
    opacity: 0.6;
    filter: alpha(opacity=60);
}

a[class*="__icon-left"], a[class*="__icon-right"] {
    color: #666;
}

    a[class*="__icon-left"]:hover, a[class*="__icon-right"]:hover {
        color: #00a79d;
    }

    a[class*="__icon-left"][disabled], a[class*="__icon-right"][disabled] {
        color: #00a79d;
        opacity: 0.6;
        filter: alpha(opacity=60);
    }

    a[class*="__icon-left"]:before {
        padding-right: 5px;
    }

    a[class*="__icon-right"]:after {
        padding-left: 5px;
    }

a:empty[class*="__icon-left"]:before {
    padding: 0;
}

a:empty[class*="__icon-right"]:after {
    display: none;
}

a:focus {
    outline: 0;
}

textarea, input[type="text"], input[type="password"], input[type="search"], input[type="email"], input[type="tel"], input[type="url"], input[type="number"], input[type="datetime"], .ti-input-like, .ti-input-tags .bootstrap-tagsinput {
    display: inherit !important;
    width: 100%;
    height: 28px;
    padding: 4px 10px;
    font-size: 13px;
    border: none;
    background-color: #fff;
}

.ti-login-form {
    width: auto;
    min-width: 288px;
    padding: 20px;
    -webkit-border-radius: 2px;
    -moz-border-radius: 2px;
    border-radius: 2px;
    background: white;
}

.message-toast-body {
    background-color: #3892D3 !important;
    padding: 0px;
}

.incident-listview-item, .changeapproval-listview-item {
    height: 105px;
    width: 100%;
    border-width: 1px !important;
    border-style: solid;
    background-color: White !important;
    border-color: #ccd2d9;
    padding: 5px 32px 5px 32px;
    cursor: pointer;
}


#incident-browsepanel-listview-body, #changeapproval-browsepanel-listview-body {
    overflow-y: auto;
}

.views-combo input {
    font-size: 11px;
    font-weight: normal;
    color: #aeaeae;
    height: 30px !important;
}

#incident-list-view, #changeapproval-list-view {
    margin-right: 10px;
}

.incident-listviewitem-incidentId, .changeapproval-listviewitem-changeapproval-id {
    font: bold 17px Helvetica;
    color: #666666;
}

.incident-listviewitem-summary {
    font-size: 13px !important;
    font-weight: normal !important;
    font-family: helvetica !important;
    color: #333333;
}

.incident-listviewitem-date {
    font-size: 11px;
    font-weight: normal;
    color: #aeaeae;
    text-align: right;
    width: 350px;
}

.changeapproval-listviewitem-finaldecision-date {
    font-size: 13px;
    font-weight: normal;
    color: #aeaeae;
    float:right;
}

.ss-info-table th.edit-incident-leftField {
    font-weight: 600 !important;
    font-size: 13px !important;
    font-family: Helvetica;
    color: #333333;
}

.edit-incident-rightField {
    font-weight: normal !important;
    font-size: 13px !important;
    font-family: Helvetica;
    color: #333333;
}

.edit-incident-headers,
.edit-approval-header {
    font-size: 13px;
    font-weight: bold;
    color: #333333 !important;
}

.incident-listviewitem-requestor {
    font-size: 10pt;
    color: #333333;
    text-align: right;
}

.incident-listviewitem-status, .changeapproval-listviewitem-status {
    font-size: 17px !important;
    font-family: Helvetica !important;
    font-weight: bold !important;
    background-color: transparent;
    text-align: left;
    border-radius: 3px;
    padding-top: 2px;
    vertical-align: middle;
}

.changeapproval-listviewitem-changestatus, .changeapproval-listviewitem-date {
    font-size: 13px !important;
    font-family: Helvetica !important;
    font-weight: normal !important;
    background-color: transparent;
    text-align: left;
    border-radius: 3px;
    padding-top: 2px;
    vertical-align: middle;
}

.incident-listview-item-mouseover, .changeapproval-listview-item-mouseover {
    background-color: #DEE2EA !important;
}

.incident-filter-button-text, .changeapproval-filter-button-text {
    color: #333333;
    text-align: left !important;
    font-size: 11px;
    font-weight: normal;
}

.incident-listview-sortedBy, .changeaprroval-listview-sortedBy {
   font-size: 9pt;
   padding-top: 8px;
}

.solution-rating-done-label2 {
    font-size: 13px;
    padding-top: 5px;
}

#solution-bytopic {
    color: #333333;
}

    #solution-bytopic .x-panel-body-default {
        color: #333333;
    }

    #solution-bytopic .x-form-item-label-default {
        color: #333333;
    }


#solution-search {
    color: #333333;
}

    #solution-search .x-panel-body-default {
        color: #333333;
    }

    #solution-search .x-form-item-label-default {
        color: #333333;
    }

.solution-rating-done-label1 {
    font-size: 16px;
    font-weight: bold;
    top: 10px;
}

.ss-label-align {
    margin-left: -5px !important;
    top: 4px !important;
}

.solution-search-help-button {
    height: 33px !important;
    padding-top: 15px !important;
    background: #d3d3d3 !important;
    border-color: transparent !important;
    text-align: center;
    cursor: pointer !important;
}

.home-panel .x-panel-header-default {
    background-color: #636563 !important;
}

.home-panel .x-panel-header-default-vertical {
    border: 1px solid #ccd2d9 !important;
}

.splashScreen .x-window-header-default {
    background-color: #f5f5f5 !important;
    border-color: #f5f5f5 !important;
}

.splashScreen {
    background-color: #f5f5f5 !important;
    border-color: #f5f5f5 !important;
}

    .splashScreen .x-tool-img {
        background-color: transparent !important;
        background-image: url(../images/Common/tool-sprites-dark.png) !important;
    }

#splashScreen-selfService-menu-lbl {
    top: 200px;
    left: 25px;
}

#splashScreen-selfService-announcement-lbl {
    top: 180px;
    left: 515px;
    color: #000000;
    padding: 5px;
    background-color: #ffffff;
    opacity: 0.8;
}

#splashScreen-selfService-profile-lbl {
    top: 130px;
    left: 755px;
}

.d-login-TrackIt-link {
    text-indent: -9999px;
    -webkit-transition: all 0.25s ease-in-out;
    -moz-transition: all 0.25s ease-in-out;
    -ms-transition: all 0.25s ease-in-out;
    -o-transition: all 0.25s ease-in-out;
    transition: all 0.25s ease-in-out;
    text-decoration: none;
    font-size: 12px !important;
    color: aqua !important;
}

.home-panel .x-panel-header-default .x-tool-img {
    background-color: transparent !important;
}

.ss-info-table {
    padding-top: 5px !important;
}

.ss-view-solution-company-logo {
    background-color: white;
    border: 1px solid;
    width: 260px;
}

.deep-link-login-button {
    background-image: none !important;
    background-color: #00a79d !important;
    border-color: #00a79d !important;
}

    .deep-link-login-button:hover {
        border-color: #008d85 !important;
        background-color: #008d85 !important;
    }

.hightlight {
    color: rgb(244, 175, 0);
    font-size: 130%;
}

.nonactive {
    color: gray;
    font-size: 130%;
}

.ss-soln-background {
    background-color: white;
}
/*View Change cls*/
.viewChange-status-cls-pending {
    display: inline;
    font-size: 20px !important;
    font-weight: bold !important;
    padding-bottom: 20px !important;
    left: 0px !important;
    top: 10px !important;
    color: #89c341 !important;
}

.viewChange-status-cls {
    display: inline;
    font-size: 20px !important;
    font-weight: bold !important;
    padding-bottom: 20px !important;
    left: 0px !important;
    top: 10px !important;
    color: #f86e00 !important;
}

    .viewChange-status-cls .C {
        color: #f86e00 !important;
    }

    .viewChange-status-cls .O,
    .viewChange-status-cls .N {
        color: #89c341 !important;
    }

.viewChange-Details {
    display: block;
    padding: 10px 15px 10px 15px !important;
    border: 1px solid rgb(226, 226, 226) !important;
    background-color: White;
    margin-bottom: 20px !important;
    margin-right: 20px !important;
}

.view-change-leftField {
    font-weight: 600 !important;
    font-size: 13px !important;
    font-family: Helvetica;
    color: #333333;
}

.view-change-rightField {
    font-weight: normal !important;
    font-size: 13px !important;
    font-family: Helvetica;
    color: #333333;
}

.edit-change-headers {
    font-size: 13px;
    font-weight: bold;
    color: #333333 !important;
}
.view-change-decisionDate-cls {
    color: #aeaeae !important;
    font-size: 13px !important;
    font-weight: normal !important;
}
/*View Change cls ends*/

/*Change Approval Notes*/
.change-approval-notes {
    padding: 10px 0 10px 0 !important;
    border: 1px solid rgb(226, 226, 226) !important;
    margin-bottom: 20px !important;
    background-color: White;
}

    .change-approval-notes .x-toolbar {
        padding: 0 15px 15px 15px;
    }

    .change-approval-notes .more-information {
        border-bottom: 1px solid rgb(226, 226, 226) !important;
        padding: 0 15px 10px 15px;
    }

.more-information-button {
    right: 0 !important;
    left: auto !important;
}

.change-approval-notes .more-information .x-field {
    padding-bottom: 5px;
}

.change-approval-notes .x-toolbar-default .x-toolbar-item,
.viewInident-Footer .x-toolbar-default .x-toolbar-item {
    font-size: 13px !important;
    font-weight: bold !important;
    color: #333333;
}

.change-approval-notes .x-toolbar {
    padding: 0 15px 15px 15px;
}

.approval-chat {
    padding: 10px 10px 10px 10px;
}

    .approval-chat .note {
        border-radius: 5px;
        padding: 5px 5px 10px 5px;
        width: 328px;
        margin-bottom: 10px;
        /* defaults*/
        float: left;
        border: 1px solid #edf0f5;
        background-color: #edf0f5;
    }

    .approval-chat .requester {
        border: 1px solid #bbe6ee;
        background-color: #bbe6ee;
        float: right !important;
    }

    .approval-chat .technician {
        border: 1px solid #e1e1e1;
        background-color: #e1e1e1;
    }

    .approval-chat .by,
    .approval-chat .date {
        font-size: 9px !important;
        font-weight: normal !important;
        color: #333333;
    }

    .approval-chat .by {
        float: left;
    }

    .approval-chat .date {
        float: right;
    }

    .approval-chat .text {
        font-size: 11px !important;
        font-weight: normal !important;
        float: left;
        width: 100%;
        margin-top: 5px;
        color: #333333;
        white-space: pre-wrap; /* CSS3 */
        white-space: -moz-pre-wrap; /* Firefox */
        white-space: -pre-wrap; /* Opera <7 */
        white-space: -o-pre-wrap; /* Opera 7 */
        word-wrap: break-word; /* IE */
    }

    .approval-chat .more {
        font-size: 9px !important;
        font-weight: normal !important;
        padding: 5px 10px 0 10px;
        float: right;
        text-decoration: underline;
    }

#approval-chat-filter {
    left: 385px !important;
    top: 12px !important;
}

.approval-chat-accordion {
    background-color: white;
    color: #444;
    cursor: pointer;
    font-weight: bold !important;
    padding: 10px;
    width: 100%;
    border: none;
    text-align: left;
    outline: none;
    font-size: 15px;
    transition: 0.4s;
}

.approval-chat-panel {
    padding: 0 18px;
    background-color: white;
    max-height: 0;
    overflow: hidden;
    transition: max-height 0.2s ease-out;
}

.approval-chat-accordion:before {
    content: '\02795'; /* Unicode character for "plus" sign (+) */
    font-size: 10px;
    color: #777;
    float: left;
    margin-right: 5px;
}

.approval-chat-accordion.active:before {
    content: "\2796"; /* Unicode character for "minus" sign (-) */
}

/*ckeditor*/
.ckeditor-inputEl {
    display: none !important;
    visibility: visible !important;
}

.ckeditor .x-form-trigger-wrap-default {
    border: 0 !important;
}

/*.cke_editor_Note, .cke_editor_Notes*/ 
div .cke {
    border: 1px solid #ccc !important;
}

.view-change-rightField .view-more {
    font-size: 11px !important;
    font-weight: normal !important;
    float: right;
    text-decoration: underline;
}

.view-Approver-Comment-FullText .x-window-body > .x-box-inner {
    overflow-y: auto !important;
}
/* Application Defaults END */
.view-Approver-Comment-FullText {
    white-space: pre-wrap; /* CSS3 */
    white-space: -moz-pre-wrap; /* Firefox */
    white-space: -pre-wrap; /* Opera <7 */
    white-space: -o-pre-wrap; /* Opera 7 */
    word-wrap: break-word; /* IE */
    line-height: 1;
}